About Us
24 hours a day, 7 days a week, 365 days a year. That’s one of the things you can count on from Bay Cove. Along with compassionate, coordinated care tailored just for you – where you are, when you need it.
Bay Cove’s Behavioral Health and Wellness Center on Cape Cod was established in 2023 and is part of the Commonwealth of Massachusetts’s network of Community Behavioral Health Centers (CBHC). CBHCs are an integral component of the Roadmap for Behavioral Health Reform, a statewide effort aimed at connecting people with supportive services right in their communities. The Roadmap programs form a “front door” to behavioral health, making it easier than ever before for individuals and families across Massachusetts to access critical mental health and substance use services. The Bay Cove Behavioral Health and Wellness Center serves as a hub of coordinated and integrated mental health and substance use disorder treatment for individuals across the Cape—from Bourne to Provincetown.
Our team of caring, highly-trained clinicians provide routine and urgent care outpatient services for children and adults. This includes mental health support, substance abuse treatment, mobile crisis intervention and crisis stabilization. Our team is available in our clinic, at your home and in our schools and communities.
Asking for help takes courage, but it’s the most powerful first step you can take. With one simple phone call, we will help you start the journey towards a better tomorrow. You are not alone.
Learn more about Bay Cove Human Services and our range of programs for
those with the greatest challenges at www.baycovehumanservices.org.
Our Beginnings
Bay Cove Human Services began in 1974 as a single program—Andrew House, a medically-supervised alcohol detoxification unit. In the years since, the agency has expanded its services to include a wider continuum of treatment options for people with substance use disorder, as well as programs for individuals challenged by intellectual/developmental disabilities, mental illness, aging, homelessness, or some combination of all of the above. Today, Bay Cove encompasses more than 175 program locations throughout Greater Boston/Southeastern Massachusetts, employing a staff of over 2,000 human service professionals.
Over the years, Bay Cove has merged with a number of other smaller non-profits, including Kit Clark Senior Services in Dorchester, Center House in Boston, CASPAR Inc. (Cambridge and Somerville Programs for Addiction Recovery), and Growthways Inc. of Southeastern Massachusetts to help the agency fulfill its mission of partnering with people to overcome challenges and realize personal potential.
The agency continues to grow today, with Bay Cove continually adding new services, working each day to be one of the leading human services agencies in Massachusetts, and providing our special brand of individualized services to thousands of people, one person at a time.
Learn more about Bay Cove Human Services and our range of programs for those with the greatest challenges at www.baycovehumanservices.org.
The No Wrong Door Philosophy
No Wrong Door is an initiative designed to connect individuals and/or families with the appropriate service they need in a manner that is streamlined, effective and seamless.
The philosophy behind the No Wrong Door initiative has been adopted by human service providers and non-profit organizations across the United States and around the world, and it is an approach that the Bay Cove Behavioral Health & Wellness Center shares.
No Wrong Door means that we encourage anyone experiencing any challenging behavioral health situation to contact us. We want to help. If the situation is something that our clinicians are equipped and trained to help with—either in the community, wherever you are, or at our program facility—we will. If you require a service that we do not provide, we will act as a facilitator to connect you with the help that you need from another nearby service provider.
Put at its simplest, if you need help, but are unsure where to turn, contact us. We will help you find what you need!
