Our Values

Our Mission & Values

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

At Bay Cove, we believe in…

Worth — There are no “throwaway people.”
Respect — We serve everyone with dignity.
Potential — Activate hope, inspire action.
Persistence — We don’t give up on anyone.

The Bay Cove Mission
Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Learn more about Bay Cove Human Services and our range of programs for
those with the greatest challenges at www.baycovehumanservices.org.

Our Guiding Principles

Everyone has value

We believe that everyone has value. We especially welcome those individuals other organizations are unable to help – persons with multiple diagnoses, a history of treatment failures and a total inability to pay for services.

Individualized services

Our services are outcome-focused, individualized and designed to build on the strengths of the whole person.

Personal dignity

We recognize that we can best honor the dignity of all individuals by helping them to make their own choices as they seek independence, wellness, and a better quality of life.

Exemplary training & development

The strength of our services relies on the talents and expertise of our staff. We provide exemplary staff training and professional development opportunities, understanding that ongoing learning is essential to quality improvement.

An affirmative work environment

Our organization’s leadership makes use of a participatory management style that includes input from staff throughout the agency and fosters an affirmative work environment, where open communication, honesty, professionalism, teamwork, and integrity are key.

Community partnerships

We work in close partnership with the individuals and families we serve. Our commitment to working in partnership extends to our neighbors, affiliated organizations, our funding sources, and the larger community.

Fiscal responsibility

We operate all of our programs in a fiscally responsible manner. This practice guarantees the financial health and stability of our organization and ensures that client services will be maintained at a highly professional level.

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